Gentlemen, I need some advice (regarding dealing with a contractor) (AskUpgoat)
submitted by dingbat to AskUpgoat 9 months ago
52 comments
I figure this is the best place to go, as I know many of you are contractors.
Here’s the deal. I had a roof on my sunroom that was leaking horribly. To be specific, the roof itself was very old, but had a skylight in it that was the culprit—it was time for a new roof.
My father, being the awesome dad he is, hired a contractor for me, and got a good deal. Long story short, it’s brand new, and it leaks every time it rains. My dad has dealt with the owner, and a guy has come out three times to figure out what’s going on and comes up with something to try and fix it (caulk, tar, etc.) It’s just not working. I came home tonight and there was a huge puddle in the corner where my house roof attaches to the new sunroom roof. The day the new roof was put on was June 12, by the way.
The guy who has come to assess the situation and attempt to fix it has loose lips and ended up telling me that they installed the roof differently than they usually would (something about the eave of my house, rather than starting the new roof underneath the existing shingles of my house, they started the new roof on top). I have remained patient and calm about this, but I’m starting to get really pissed off. The last time I told the guy it was leaking pretty bad, he shot back with a, “I can try one more thing or you can get a roofer out here, it’s up to you.” He did a lot, but he didn’t fix it.
Like I said, my dad knows the contractor (the owner, not his lackey) and feels bad about bitching, so much as to say the HE (my father) can fix it.
What should I do, gentlemen? What’s appropriate at this point? Do I let my dad deal with it? Should I contact the owner myself? What should the owner be doing at this point? Help!