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Visitors to dockersunion.net/vb/forum/ Are Met With "System Error" - The web server says "PHP Notice: Undefined index: classtype in /home/dockersu/public_html/vb/core/vb/types.php on line 326," the web developer is stumped vB won't answer .. any suggestions on how to get the site back up??

submitted by MartinTimothy to AskUpgoat 3.5 yearsNov 11, 2021 23:36:34 ago (+0/-0)     (dockersunion.net)

http://dockersunion.net/vb/forum/

http://dockersunion.net/vb/forum/

The web developer said a single bad character entered the system possibly via me having cut and pasted a bad part from another site onto the forum, and that is what brought it down .. it seems to me if a single character can shut down a web forum just like that, there should be some way to just as easily remove it.

Anyone know anything???


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[ - ] MartinTimothy [op] 0 points 3.5 yearsNov 27, 2021 01:42:39 ago (+0/-0)

Thanks to all of the responders ..

http://dockersunion.net/vb/forum/

The forum is back up with no loss of data we were down from 3 November until 23 November, the team at vBulletin were co operative and said we should install the latest forum update for $149, there were some teething issues which were worked out between them and the web tech.

The why's and the wherefore's of how the forum went down remain unknown, however since a few other things have happened around here the consensus is we have been hacked by "gang stalkers," who do not like the material we publish onto the internet onto this site more particularly. Good luck :)

[ - ] baad73e 0 points 3.5 yearsNov 12, 2021 14:40:44 ago (+0/-0)

The error can't really be diagnosed without access to the code but something's definitely up with the vbulletin install (assuming that's what vb is in this case).

As a diagnostic hail Mary I'd say maybe have the dev check the database and see if anything is fishy, like a sudden and huge jump in the size of the users table or posts table - if the site got hacked then it'll act unpredictable so that's never off the table, and if you've got fifty thousand new users on a site that usually has 4 that would point in the direction of a compromise.

Also, seeing the username (between slashes right after the word home) makes me itch; maybe fuzz that out. That piece of information is useful to anyone who wants to compromise the site (idk how useful though).

[ - ] MartinTimothy [op] 1 point 3.5 yearsNov 12, 2021 17:20:53 ago (+1/-0)*

Ok thanks for the reply ..

https://i.postimg.cc/9f7qTDpD/Email.png

Things here have gone from bad to worse, when I go to access my email I get the message "Database Connection Failed" so there is no email here either, it seems my system is under attack, as well the hilite function has gone mad it took about twenty goes to hilite those three words, it has been the same since about five Firefox updates ago, as if all that weren't enough the "PostImages" web icon disappeared from my desktop overnight.

Update - Email is back on.

The vBulletin systems engineer says, "try re-downloading the ZIP file from the Members Area and re-upload all files (except config.php.bkp, core/includes/config.php.new and the core/install directory) making sure you overwrite all files currently on your server."

So we will try that.

[ - ] baad73e 1 point 3.5 yearsNov 12, 2021 17:58:10 ago (+1/-0)

Godspeed and good luck.

[ - ] system 0 points 3.5 yearsNov 12, 2021 00:12:46 ago (+0/-0)*

"Undefined index"

Sounds like you're trying to access a variable from an array with an index larger than the array count. This could be due to 'off-by-one' error which is an easy mistake to make. Check line 326 and if you're accessing an array change the index/count to be 1 less or change the <= to < .

[ - ] MartinTimothy [op] 0 points 3.5 yearsNov 12, 2021 00:42:57 ago (+0/-0)

Yeah thanks for the reply .. we can't "check line 326" because we can't access any of the code underlying the site, because we cannot get past the 404 designation.

[ - ] system 0 points 3.5 yearsNov 12, 2021 00:59:38 ago (+0/-0)

Yeah thanks for the reply .. we can't "check line 326" because we can't access any of the code underlying the site, because we cannot get past the 404 designation. Or maybe cpanel if you have one.

The admin should have ftp access. He's gonna have to download the file via ftp and fix it. Or maybe cpanel if you have one.

[ - ] MartinTimothy [op] 0 points 3.5 yearsNov 12, 2021 01:12:53 ago (+0/-0)

Yeah we have submitted a support ticket to vBulletin, we will have to see if they can come up with something or the whole lot is gone, I don't think there is much at cPanel can help.

[ - ] system 0 points 3.5 yearsNov 12, 2021 01:17:32 ago (+0/-0)

Most cpanel software allows you to access and edit the server files.

[ - ] MartinTimothy [op] 0 points 3.5 yearsNov 12, 2021 01:51:50 ago (+0/-0)

Alright we will see what the web dev knows, I'm pretty sure he covered all bases he was here for two and a half hrs.