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I just got off the phone with a client at work for something that wound up just being a password reset. I had to walk these 2 women through their own admin duties to get the password reset because they fired the guy who was doing it before...

submitted by anon to AnonTalk 4 monthsJan 10, 2024 11:05:11 ago (+33/-1)     (AnonTalk)

our economy makes no sense. they keep firing the useful employees and leaving the people who don't know what they're doing. the women that submitted the ticket described a completely incorrect problem, another team worked on it before me, then when I got it I had to do all this sleuthing, then calling them and walking them through the process. I mean I get paid hourly, so I don't really care, but they fired the guy the was doing the job and replaced him with these 2 women (who were both admins btw) who didn't even know this basic process.


42 comments block

They don't need that guy because they have someone they can call to fix their mistakes for them.