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From the review I just had to leave:

I've never had acupuncture before, and don't mind needles. As soon as she left the room, I barely moved my arm and it was excruciating. Like someone starting an IV and repeatedly missing the vein. The other arm was fine. I'm thinking, "is this normal?" So I had to sit completely motionless forever and didn't know if this was 15 minutes, 2 hours, or what. After 30 minutes she came back in, and I should've said something then, but first I mentioned needles fell out. 1 needle fell out when I barely moved, the others fell out when I moved even less than that. Not sure if that's normal. I still didn't know if all this is part of it, and wanted to ask around before telling them. It obviously is not.
I left a message explaining all that, and got this reply:
"Sorry to hear that you are experiencing so much pain after the treatment. Your results are certainly not the normal response to acupuncture. I certainly understand cancelling your appointment. I hope you heal quickly."

Me: "It's nothing compared to the pain during it, but there was nobody to tell until it was over"

Them: "Sorry about that. I usually tell patients to give me a shout if they need anything, but I neglected to give you those instructions."

I think they missed the part about "there was nobody to tell". I didn't realize the secretary was still out there until I finally yelled something. I totally understand accidents happen, but this is a pretty significant one. I went in with pain, and walked out with way worse pain. It hurts like hell today. A refund or hand massage or something would've been nice. I sure as hell won't be trying acupuncture again.