$2 per megabyte: AT&T mistakenly charged customer $6,223 for 3.1GB of data
(arstechnica.com)https://arstechnica.com/tech-policy/2024/12/2-per-megabyte-att-mistakenly-charged-customer-6223-for-3-1gb-of-data/An AT&T customer who switched to the company's FirstNet service for first responders got quite the shock when his >bill came in at $6,223.60, instead of the roughly $260 that his four-line plan previously cost each month.
The Texas man described his experience in a now-deleted Reddit post three days ago, saying he hadn't been able to >get the obviously incorrect bill reversed despite calling AT&T and going to an AT&T store in Dallas. The case drew >plenty of attention and the bill was finally wiped out several days after the customer contacted the AT&T president's office.
The customer said he received the billing email on December 11. An automatic payment was scheduled for December 15, >but he canceled the autopay before the money was charged. The whole mess took a week to straighten out.
comcast is the proverbial devil but i refuse to switch to att even if the prices are lower and they have true fiber.
i have had nothing but bad experiences with ATT in the past
